Job Description:

A Pawnbroker is responsible for a variety of job duties including greeting customers, answering questions, offering assistance, suggesting items, lending opinions and providing product information. Individual responsibilities as a Pawnbroker may include demonstrating outstanding customer service and negotiating skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.


  • High School diploma or GED
  • Sales Experience
  • Strong interpersonal communication skills
  • Able to work independently with minimal supervision
  • Computer literacy
  • Bilingual (Spanish) a plus, but not required
  • Criminal Background check



  • Assisting Pawn Plus customers with purchasing an assortment of merchandise available in store
  • Having knowledge of customer buying habits, identifying popular brands and being aware of trends. Lending opinions and providing product information.
  • Processing and explaining pawn loans to our clients
  • Learning to identify and qualify merchandise through testing, observing and evaluating
  • Provide outstanding customer service and building strong relationships within the communities we serve
  • Adhere to all Pawn Plus and state specific policies, procedures and regulations

 Top skills & Proficiency:

  • Customer Service
  • Organization
  • Sales
  • Merchandising
  • Product Knowledge
  • Merchandising
  • Basic Math
  • Dependability
  • Attention to Detail
  • Time Management
  • Team Player
  • Written and Verbal Communication
  • Interpersonal Skills
  • Problem Solving
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